Dr Glen Ng is currently the Assistant Director overseeing examinations with Ngee Ann Polytechnic (NP)’s Academic Affairs Office. His previous portfolios included the Course Chair for the Diploma in Psychology Studies programme with NP’s School of Humanities & Social Sciences and General Manager with Dialogue in the Dark Singapore. Prior to that, he was also the Deputy Course Chair for the Business & Social Enterprise diploma.
He graduated with a Bachelor of Law (Honours) from University of Wolverhampton, UK in 1997. In 1998, with a passion for the social services industry, he worked as a Special Education Teacher with the Singapore School for the Deaf.
Since 1999 till April 2006, he was a Senior Probation Officer with the then-Ministry of Community Development, Youth and Sports (MCYS). Having worked with probationers for about 7½ years, he understood their risks and needs, which required intervention. He engaged these youths on individual counseling as well as through groupwork sessions. In addition, he also assisted in training, human resource and organizational development matters. During his stay with MCYS, he facilitated and enhanced the Moot Court training to equip probation officers with knowledge of relevant legislation and skills to better handle themselves during cross-examination in Courts as well as introduced the notion of clinical supervision to Probation Services Branch where he worked. Dr Ng was also part of a pioneer team which provided supervision and support for probationers with intellectual disabilities.
With a Master in Counselling from Monash University, Dr Ng went on to join Rotary Family Service Centre as a Senior Counsellor. He oversaw the Centre’s counselling and programmes as well as provided supervision and guidance to the Centre’s counselors / case-workers. Other than introducing various new operational systems and improving existing frameworks in the Centre, Dr Ng initiated and implemented the concept of clinical supervision in the Centre to further enhance clinical skills and professionalism of staff.
Besides having completed the Diploma in Clinical Supervision with the Counselling and Care Centre, Dr Ng is a Certified Human Behaviour Analyst with DISC Personality Profiling Accreditation. Given his interest in psychotherapeutic approaches, he received training from London College of Clinical Hypnosis and Tan Tock Seng Hospital to be a Clinical Hypnotherapist.
Since joining School of Humanities & Social Sciences, Ngee Ann Polytechnic in 2007, he was in the pioneer team for the Diploma of Psychology & Community Services (now known as Psychology Studies) and Diploma Business & Social Enterprise. He was also involved with Wheelock College Singapore as an Adjunct Professor for the Bachelor of Science in Early Childhood Educational Studies & Leadership. Besides that, Dr Ng was in the founding team to plan & bring Dialogue in the Dark to Singapore from April 2009. Being heavily involved in this Teaching & Learning Facility, he literally saw the growth & progress of this social enterprise.
To better equip himself with the relevant skills to manage Dialogue in the Dark and the Diploma in Business & Social Enterprise, Dr Ng attended the INSEAD Social Entrepreneurship Programme (2010) and NUS Business School’s General Management Programme (2014). He recently completed his PhD in Management with University of Canberra with his thesis “Establishing Observational Learning & Modelling Behaviour and its influence on work self-efficacy of visually impaired guides employed in Dialogue in the Dark Singapore”.
In order to stay relevant with the social service sector, Dr Ng has been a volunteer with the Singapore Association for the Deaf since 1997 and the highest position he attained was being elected Vice-President of the Singapore Association for the Deaf Executive Committee and Chairman of the Community Integration Support Committee. He held these positions from 2009 to 2011. Besides that, he continues to be in touch with MSF’s Probation Services Branch by being a Volunteer Probation Officer since 2007.